MODEL · T.01L2
Where Customer Relationships Break Down
Where a business loses contact, revenue and trust: before purchase, at the point of choice, after the first interaction or in later communication.
open material→OBSERVATORY/TOOLS
Public Systems and Tools
Working digital systems, services and applied models that can already be used. The complete structure of twelve domains appears in the Ecosystem section.
§ 01
Public Digital Systems and Services
8 systemsWorking services and practical tools available directly in the browser.
S.01
public digital system
ArtBazi: Marketing and Sales
A free set of calculators, diagnostics and guided workflows for independently developing marketing and sales.
services · workflows · workspace · growth map
View profile (Russian) →S.02
specialised digital system
MarketOps
An operational overview of tasks, services, contractors and working materials for marketplace sellers.
tasks · services · contractors · tools
View profile (Russian) →S.03
public digital system
Uslugovod
Preparing, managing and accepting service orders: from the initial task and brief through oversight to verifiable results.
services · briefs · proposals · risks · acceptance
View profile (Russian) →S.04
project service layer
ArtBazy Diagnostics Services
Calculators, guided tools and diagnostics for independently checking business questions and preparing source information.
calculators · guided tools · matrices · data preparation
related project · ArtBazy Diagnostics
View profile (Russian) →S.05
project tools and services
Advice Logistics Tools
Browser-based services for describing processes, working with data and roles, assessing automation readiness and preparing project requirements.
processes · data · automation · requirements
related project · Advice Logistics
S.06
project service layer
Bazmed: Active Living Services
Browser-based calculators, scales, functional assessments and checklists related to physical condition, recovery, mobility and care arrangements.
sleep · exertion · nutrition · mobility · home environment
related project · Bazmed
Open services ↗S.07
information and navigation service
Bazmed: Care Facilities Directory
A regional directory of residential care homes, assisted-living facilities and care institutions, with organisation profiles.
regions · facilities · conditions · contacts · navigation
related project · Bazmed
Open directory ↗S.08
education · browser-based services
University Calculators
A collection of browser-based calculators for teaching, research, methodological and administrative work in higher education.
higher education · calculations · research · methodology
Details (Russian) →§ 02
Applied Models and Frameworks
5 materialsModels, maps and methods for examining processes, behaviour and decision-making.
MODEL · T.02L2
The Economics of Trust
How trust gains or loses value depending on transparency, consistency and the ability to solve problems.
open material→MODEL · T.03L2
Repeated Contact Model
Why a single contact may not be enough: a decision can emerge from a series of small but consistent signals.
open material→MODEL · T.04L2
Decision-Making System
How constraints, incentives, fears and habits shape decisions made by people and organisations.
open material→MODEL · T.05L3
Content as Infrastructure
Consistent work helps others understand how you think, what you do and whether they can trust you.
open material→